Part 1: An M2Catalyst Study of 3 U.S. Cities

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The analysis in this study was performed using Crowd SiteIntel. Click here to request a demo.

According to the ITU, there are 2.9 Billion unconnected or under-connected people across the world. At M2Catalyst, our aim is to identify exactly where they are in urban, rural, and remote areas. 

Access to mobile broadband is viewed by governments, the telecom industry, corporations, educational entities, and citizens alike as critical for the progress of humanity. Can children excel academically without adequate access to mobile broadband? Can adults work remotely and maintain their jobs without it? Can citizens take advantage of the many health services that are offered via the web without it? The answer in each case is a resounding “No, they cannot.” Hence, the necessity (and urgency) to bridge the digital divide.

In the previous M2Catalyst Digital Divide Studies , we analyzed the rural and agricultural regions of the world and identified tens of millions of locations (down to 1 square KM areas) where people are unconnected or under-connected. In this new Urban Digital Divide study, we will focus on city centers around the world where disadvantaged citizens have either no access or very limited access to mobile broadband.

The U.S. Urban Digital Divide: 3 Cities

The M2Catalyst Urban Digital Divide Global Study begins with the analysis of three US cities, Arlington, TX, Miami, FL, and Detroit, MI. We analyzed the mobile network performance in disadvantaged neighborhoods versus the wealthier areas in each city. Focusing solely on 4G and 5G signal strength, we found in each of these cities, as demonstrated in the three below screenshots, a great disparity between the Quality of Service for the economic haves (3, 4 or 5 bars) and the economic have-nots (one bar or no service).


Arlington, TX

Two stacked bar charts above two colorful map-like globes with arrows pointing upward

Miami, FL

Map with red/yellow/green bar charts comparing north and downtown areas and two highlighted street circles

Detroit, MI


Two bar charts flanking a map with highlighted circular areas and arrows indicating comparison points

Thus, even though mobile network operators have invested enormous amounts of money and have done an admirable job in rolling out 4G and 5G, much work still needs to be done to achieve Quality of Service parity between the rich and poor within U.S. urban environments.


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More About The Network Cell Info Community

Millions of app users globally have contributed trillions of network performance measurements.

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How does the Network Cell Info community help bridge the digital divide? We provide the No Signal Data back to Mobile Network Operators for free.

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Download the free M2Catalyst app, Network Cell Info Lite , to submit network performance data in your area.

M2Catalyst reports the no-signal readings (dead zones) to MNOs for free. If you work for an MNO, please contact via our form at , www.m2catalyst.com/contact


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