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Part 3: St. Albans & East Melbourne (Australia)

This study’s analysis was performed using Crowd SiteIntel. Click here to request a demo.

According to the ITU, there are 2.9 Billion unconnected or under-connected people across the world. At M2Catalyst, our aim is to identify exactly where they are in urban, rural, and remote areas.

Access to mobile broadband is viewed by governments, the telecom industry, corporations, educational entities, and citizens alike as critical for the progress of humanity. Can children excel academically without adequate access to mobile broadband? Can adults work remotely and maintain their jobs without it? Can citizens take advantage of the many health services that are offered via the web without it? The answer in each case is a resounding “No, they cannot.” Hence, the necessity (and urgency) to bridge the digital divide.

In the previous M2Catalyst Digital Divide Studies, we analyzed the rural and agricultural regions of the world and identified tens of millions of locations (down to 1 square KM areas) where people are unconnected or under-connected. In this new Urban Digital Divide study, we will focus on city centers around the world where disadvantaged citizens have either no access or very limited access to mobile broadband.

The Urban Digital Divide: St. Albans & East Melbourne (Melbourne, Australia)

This M2Catalyst Urban Digital Divide Global Study compares the mobile network performance in a wealthy area (East Melbourne) of Melbourne, Australia to a disadvantaged area (St. Albans) in the same city. Focusing solely on 4G and 5G signal strength, we found, as demonstrated in the screenshots below, a great disparity between the Quality of Service for the economic haves (3, 4 or 5 bars) and the economic have-nots (one bar or no service).

Melbourne, Australia

North St. Albans chart and map indicate a high need for network

improvements while East Melbourne shows a low need for them.


Thus, even though mobile network operators have invested enormous amounts of money and have done an admirable job in rolling out 4G and 5G, much work still needs to be done to achieve Quality of Service parity between the rich and poor within U.S. urban environments.


To request a demo of our Crowd SiteIntel platform,

please click the button below and fill out our enterprise contact form.


More About The Network Cell Info Community

Millions of app users globally have contributed more than 3 trillion network performance measurements.

How does the Network Cell Info community help bridge the digital divide? We provide the No Signal Data back to Mobile Network Operators for free.

Download the free M2Catalyst app, Network Cell Info Lite, to submit network performance data in your area.

M2Catalyst reports the no-signal readings (dead zones) to MNOs for free. If you work for an MNO, please contact via our form at


Invite a Friend to Network Cell Info Lite

The more people using NCI Lite, the faster we can help improve mobile networks around the world. Please share our app with friends and family using one of the options below.


Duane Brookins
Duane Brookins
Nov 29, 2022

I'm a Abbott AT&t user New Mexico needs more towers than anything else service sucks for AT&t in New Mexico

Dec 12, 2022
Replying to

Thank you for your feedback, Duane. We hope to see more mobile network improvements made there. Using the bad signal reporter feature of the Network Cell Info app is a great first step in the process. If you have any questions about how to utilize it, please don't hesitate to reach out to us at


Duane Brookins
Duane Brookins
Nov 29, 2022

New Mexico needs more at&t Tower s for better service

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